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These job descriptions in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees and/or contractor will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Creative Writer

Position Summary 

A creative/technical writer will be responsible for writing technical documentation. Role will receive requirements from a documentation project manager and/or team lead and create technical documents, white papers, blog post, newsletters, how-to instructions, and video scripts. Role will work closely with graphic designers, software developers, software power users, and clients. Role will work independently or as part of a team.


Essential Skills & Expertise

The essential functions include, but are not limited to the following:


  • Creative writing with a keen eye for detail and ability to capture a non-technical audience while clearly communicating concepts to subject matter experts.

  • Constructing copy for several different audiences.

  • Create video scripts that balance both quantity of content and quality of content.

  • Conduct interviews with an audience including subject matter experts, non-technical personnel, software developers, and graphic designers.

  • Coalesce information into meaning stories, news articles, and technical manuals.


Essential Duties & Responsibilities

  • Conduct research interviews

  • Prepare outlines, short, and long copy.

  • Fact check information

  • Insure logical flow of information

  • Obtain feedback from key stakeholders

  • Publish final copy

  • Excellent time managing skills with the ability to multi-task, prioritize, and meet deadlines



  • Flexibility with the need to work during business hours at times

  • 3-10 hours per week

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